Privacy Policy

We collect the following types of information to provide and improve our services: • Account Information: Name, email address, phone number, business name, and registration details • Transaction Data: Payment history, invoices, billing information, and financial records • Usage Information: How you interact with our platform, features used, and preferences • Device Data: IP address, browser type, operating system, and device identifiers • Communication Data: Messages, support requests, and feedback you provide

Your information is used for the following purposes: • Service Delivery: Processing payments, generating invoices, and managing your account • Platform Improvement: Analyzing usage patterns to enhance features and user experience • Communication: Sending important updates, security alerts, and service notifications • Security: Detecting, preventing, and responding to fraud and security threats • Legal Compliance: Meeting regulatory requirements and responding to legal requests • Customer Support: Addressing your inquiries and resolving issues effectively

We implement robust security measures to protect your data: • Encryption: All data in transit is protected using SSL/TLS encryption • Secure Storage: Data at rest is encrypted and stored in secure environments • Access Controls: Strict authentication and authorization protocols limit data access • Regular Audits: We conduct security assessments and penetration testing • Incident Response: We have procedures in place to quickly respond to security incidents • Employee Training: Our team is trained on data protection and security best practices

In compliance with Algerian data protection regulations, all user personal data is hosted exclusively on servers located in Algeria. Our data hosting practices adhere to Law 18-07 of June 10, 2018, relating to the protection of natural persons in the processing of personal data. This law establishes: • The obligation to host personal data of Algerian citizens on national territory • Strict rules governing data collection, processing, and storage • Rights of individuals regarding access, rectification, and deletion of their data • Requirements for data security and confidentiality • Supervision by the National Authority for the Protection of Personal Data (ANPDP) For more information about Law 18-07, visit: https://intervalle-technologies.com/blog/loi-18-07-protection-donnees-personnelles/

We do not sell your personal data. We may share information only in the following circumstances: • Service Providers: With trusted partners who help us operate our platform (payment processors, hosting services) • Legal Requirements: When required by law, court order, or government request • Business Transfers: In connection with a merger, acquisition, or sale of assets • With Your Consent: When you explicitly authorize us to share your information All third-party partners are contractually obligated to protect your data and use it only for specified purposes.

We retain your personal data for as long as necessary to: • Provide our services and maintain your account • Comply with legal and regulatory obligations • Resolve disputes and enforce our agreements • Support business operations and analytics When data is no longer needed, we securely delete or anonymize it. Transaction records may be retained for up to 10 years as required by Algerian commercial law.

Under Algerian Law 18-07 and international best practices, you have the right to: • Access: Request a copy of your personal data • Rectification: Correct inaccurate or incomplete information • Deletion: Request removal of your data (subject to legal requirements) • Portability: Receive your data in a structured, machine-readable format • Objection: Object to certain types of data processing • Restriction: Limit how we process your data in certain circumstances To exercise these rights, contact us at contact@mytpe.app. We will respond within 30 days.

MyTPE services are intended for users who are at least 18 years old. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child under 18, we will take immediate steps to delete such information. If you believe we may have collected information from a child, please contact us immediately.

For privacy-related questions or to exercise your data protection rights, contact us: